Returns

Return policy

at Cherryhill Manufacturing Corporation we do everything to make your floor sanding experience a good one.  From the start, our orbital floor sanders are designed for ease of use, ease of handling, and to help the DIY and professionals both achieve craftsmen like hardwood floor finishes.  Occasionally, a return may be necessary.  Our return policy is below

Should you have any questions or concerns please contact us today.

Shipping charges are non-refundable except in cases where the return is the result of a shipping error or the items arrives damaged or defective.

We will inspect all packages upon receipt at our location. In the case of defective merchandise, if it is found to be in good working order the return will be updated and shipping charges will be applied accordingly.

Merchandise must be returned within 30 days in unused, like-new, 100% resalable condition and in original manufacturers packaging.

All damages and shortage claims must be made within 3 days of delivery.  If damaged upon arrival you have the right to refuse the order.  call 800-392-8894 to report damages.

A copy of the packing slip or customer receipt must accompany all returns.  A refund will be issued to the original credit card withing 5-7 business days of receiving the returned item at our location.

PREPARE THE RETURN

  • Please use the manufacturer’s original packaging or a strong corrugated carton to ship your product back.  Attach a return address label per instructions.
  • Pack the item.  Add newspaper to make sure the item’s don’t shake in the carton.
  • Seal with package sealing tape securely.
  • Ship the package.  You will have to pay the return shipping charges and drop off at your nearest USPS, UPS or Fed Ex location.

Our shipping address is:

Cherryhill Manufacturing Corporation   Attn: Returns    3231 Laurel Run Road    Clymer PA  15728